If you are experiencing a power outage or disruption to your natural gas service, please call:

AmerenCILCO: 1-888-672-5252

AmerenCIPS: 1-888-789-2477

AmerenIP: 1-800-755-5000

Certain repairs must be completed before service can be safely restored.

Residents who need to repair customer-owned facilities, such as the meter base, weatherhead or point of attachment, should have this work performed by a professional electrical contractor. Learn more.

Contact us

If you are experiencing a power outage or disruption
to your natural gas service, or to report a downed
line please call:

AmerenCILCO     
1-888-672-5252

AmerenCIPS      
1-888-789-2477

AmerenIP            
1-800-755-5000

Remember to always call your Ameren Illinois Utility to report
a natural gas leak or to report a downed power line. NEVER
go near downed lines.

My Electric Outage:

You can usually determine the cause and estimated restoration
time for your electric outage with My Electric Outage. Customers
who sign up online to create a UserID and Password can logon
at work or from the home of a family or friend and determine if
the power is on at their residence. 

Click here for more