Power out?
Report your outage online
or on your smartphone at
www.ameren.mobi.

Smell Gas? Leave Fast
Call us immediately at 800.755.5000.

Outage Center Report or Check My Outage Status Outages by ZIP Code Outages by County

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Certain repairs must be completed before service can be safely restored.

Residents who need to repair customer-owned facilities, such as the meter base, weatherhead or point of attachment, should have this work performed by a professional electrical contractor. Learn more.

If you are experiencing a power outage or disruption 
to your natural gas service, or to report a downed 
line please call:

Ameren Illinois      
  
1-800-755-5000

Remember to always call Ameren Illinois to report
a natural gas leak or to report a downed power line. NEVER
go near downed lines.

My Electric Outage:

You can usually determine the cause and estimated restoration
time for your electric outage with My Electric Outage. Customers
who sign up online to create a UserID and Password can logon
at work or from the home of a family or friend and determine if
the power is on at their residence. 

Click here for more