If you are experiencing a power outage or disruption to your natural gas service, please call:

Ameren Illinois: 1-800-755-5000

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Certain repairs must be completed before service can be safely restored.

Residents who need to repair customer-owned facilities, such as the meter base, weatherhead or point of attachment, should have this work performed by a professional electrical contractor. Learn more.

01/20/10 - 17:30 - EOC On Alert

Winds Cause Outages

17:30 - 01/20/10 - Ameren Illinois

As the winds have increased late this afternoon, so have the scattered outages throughout the Ameren Illinois Utilities’ service territory. The northern part of the state is currently experiencing the greatest number of customers out of service, due mostly to galloping conductors. Among the primary counties impacted at this point are Knox, Mercer, and Woodford. In total, approximately 10,000 customers across the entire AIU service territory are out of service at this time. Electric personnel are being dispatched as these weather-related outages have been reported and are working to make the appropriate repairs. According to the National Weather Service, continued scattered light freezing rain and drizzle along and north of I-74 is expected over night. To see an example of galloping lines: http://www.youtube.com/watch?v=4AnHxZE2X5g