If you are experiencing a power outage or disruption to your natural gas service, please call:

Ameren Illinois: 1-800-755-5000

Electric Outage Center Check My Power Status Outages by ZIP Code Outages by County

Certain repairs must be completed before service can be safely restored.

Residents who need to repair customer-owned facilities, such as the meter base, weatherhead or point of attachment, should have this work performed by a professional electrical contractor. Learn more.

12/25/09 - 09:00 - Winter Weather

Ameren Illinois Prepared to Respond

Ameren Illinois' Emergency Operations Center is in Normal Operations with local crews handling various outages as safely and quickly as possible. We will continue to monitor the winter weather that is moving through various parts of Illinois. Take time to prepare your family for severe weather.

EOC Status Indicates the current status of the Ameren Illinois Utilities statewide Emergency Operations Center which can include normal operations, on alert and activated. When the EOC enters "stand down" mode, restoration efforts are managed by the local operation centers.

The Ameren Illinois Utilities developed this site to serve as the official news and information source in the event of a major disruption in the delivery of natural gas or electricity. Ameren Illinois Utilities serves 1.2 million electric and 840,000 natural gas customers in 1,200 Illinois communities and 85 counties.