If you are experiencing a power outage or disruption to your natural gas service, please call:

Ameren Illinois: 1-800-755-5000

Electric Outage Center Check My Power Status Outages by ZIP Code Outages by County

Certain repairs must be completed before service can be safely restored.

Residents who need to repair customer-owned facilities, such as the meter base, weatherhead or point of attachment, should have this work performed by a professional electrical contractor. Learn more.

12/07/09 - 17:00 - Normal Operations

Ameren Illinois Prepares for Severe Winter Weather

With the issuance of the season’s first Winter Storm Watch that includes the possibility of heavy snow and hazardous traveling conditions as well as a Hazardous Weather Outlook for much of West-Central Illinois, the Ameren Illinois Utilities (AmerenCILCO, AmerenCIPS, AmerenIP) remind customers that personal safety and storm preparedness must be taken seriously.

"Safety is our first and foremost concern when severe weather strikes," said Ron Pate, vice president of Operations for the Ameren Illinois Utilities.

"The most important safety rule is to stay clear of downed power lines and always call your Ameren Illinois Utility or ‘911’ if you see downed lines. Assume all downed power lines are energized. Stay inside, especially at night because you may walk into an energized power line. Stay clear of brush, shrubs and downed trees that may hide downed lines," Pate said.

Additional safety and service information is available at the Ameren Illinois Utilities Emergency Operations Center Web site (IllinoisOutage.com). This Web site features valuable safety information, radar weather, outage information, important phone numbers and much more. Those with mobile devices such as an iPhone or BlackBerry can access information at www.Ameren.Mobi.