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If you are experiencing a power outage or disruption to your natural gas service, please call:

Ameren Illinois: 1-800-755-5000

Certain repairs must be completed before service can be safely restored.

Residents who need to repair customer-owned facilities, such as the meter base, weatherhead or point of attachment, should have this work performed by a professional electrical contractor. Learn more.

About Us

Who Are The Ameren Illinois Utilities?

The Ameren Illinois Utilities – AmerenCIPS, AmerenCILCO and AmerenIP – provide energy services to 1.2 million electric customers and more than 800,000 natural gas customers across the southern two-thirds of Illinois. We take pride in everything we do, whether that’s delivering the energy you count on every day or helping you learn how to use less and save more.

To learn more about the quality of our work, our people and our services, visit our comprehensive About Us section at ameren.com:

  • Get the facts about the Ameren Illinois Utilities
  • Explore reliability projects and initiatives
  • Discover how we’re helping you save energy
  • Find out about energy assistance, payment options and outages
  • Learn how to stay safe around your energy systems
  • See how we’re involved in our communities
  • And more
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