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Certain repairs must be completed before service can be safely restored.

Residents who need to repair customer-owned facilities, such as the meter base, weatherhead or point of attachment, should have this work performed by a professional electrical contractor. Learn more.

Bulldozers, helicopters and other specialized equipment capable of dealing with swamp conditions have been deployed in this massive service restoration effort. - This video is southeast of SIU in Carbondale.

Swamps, mud, downed trees and other difficult off-road conditions continue to challenge the Ameren Illinois Utilities (AIU) workforce of 1,900 field and support staff who are working into the nighttime hours to get the lights back on for customers in Franklin, Jackson, Saline and Williamson counties.

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Storm Reference: 20090509AIU