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If you are experiencing a power outage or disruption to your natural gas service, please call:

Ameren Illinois: 1-800-755-5000

Certain repairs must be completed before service can be safely restored.

Residents who need to repair customer-owned facilities, such as the meter base, weatherhead or point of attachment, should have this work performed by a professional electrical contractor. Learn more.

05/10/2009 UPDATE: Safety is no. 1 concern (VIDEO)

Lights are on for about 28,600 Ameren Illinois Utilities (AIU) customers in Southern Illinois.

Throughout Sunday, field crews have encountered major unexpected damage to the AIU electrical distribution system in and around Carbondale. As a result, the AIU Emergency Operations Center is sending additional field personnel and specialized equipment to help overcome the enormous damage caused by the exceptionally violent spring storm.

At 5:20 p.m. today, about 40,200 AIU customers are still without electric service, down from the peak outage count of 68,800 customers. We anticipate the majority of all customers will have their lights back on by late Tuesday night. However, the unexpected severity of the damage in Carbondale means that service in and around that city may not be fully restored until Thursday.

More Multimedia

Storm Reference: 20090509AIU  

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