If you are experiencing a power outage or disruption to your natural gas service, please call:

Ameren Illinois: 1-800-755-5000

Electric Outage Center Check My Power Status Outages by ZIP Code Outages by County

Certain repairs must be completed before service can be safely restored.

Residents who need to repair customer-owned facilities, such as the meter base, weatherhead or point of attachment, should have this work performed by a professional electrical contractor. Learn more.

December 2008 Ice Storm Restoration (VIDEO)

EOC activated to coordinate a statewide response to a severe winter storm

At 11:30 a.m., Thursday, Dec. 18, the Ameren Illinois Utilities activated the Emergency
Operations Center (EOC) to coordinate a statewide response to a severe winter storm
that impacted significant portions of the Ameren Illinois Utilities' service territory.
Most outages occured in Central Illinois.

After multiple storms, the Ameren Illinois Utilities restored power to over 140,000
customers. The numbers behind the numbers:

100,000 calls handled over five days
1,480 field personnel deployed
Four storm trailers deployed
43,000 gallons of fuel used
13,241 meals distributed to field personnel
1,497 hotel rooms used

At 9:00 a.m. on Dec. 23, the EOC stood down from full activation as local operation centers continued restoration efforts.