Power out?
Report your outage online
or on your smartphone at
www.ameren.mobi.

Smell Gas? Leave Fast
Call us immediately at 800.755.5000.

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Certain repairs must be completed before service can be safely restored.

Residents who need to repair customer-owned facilities, such as the meter base, weatherhead or point of attachment, should have this work performed by a professional electrical contractor. Learn more.

Update: 18:05 27AUG11 - Ameren Illinois workers have arrived in Rutland, Vermont.

Update: 27AUG11

Ameren Illinois crews traveled 650 miles on Friday enroute to New England and rested in Beachwood, Ohio. Today, the group of nearly 100 plan to arrive in Rutland, Vermont.

Update: 26AUG11

During the last 48 hours, Ameren Illinois has been in contact with several utilities on the east coast discussing their request and potential need for mutual assistance due to Hurricane Irene. Mutual Assistance or Mutual Aid is an arrangement between utilities that allows for the sharing of resources such as labor and equipment during emergencies. The hosting utility reimburses for associated costs.

Late Thursday, Ameren Illinois agreed to send nearly 100 Ameren Illinois employees (linemen, supervisors, safety and logistics personnel) to Vermont to support Central Vermont Public Service should Hurricane Irene cause power outages as expected.  Co-workers throughout Downstate Illinois are responding as east coast utilities face uncertainty and changing weather dynamics. Workers left from the Champaign-Urbana Operating Center at 8 a.m today.

We hope that Hurricane Irene doesn’t cause significant damage, but Ameren Illinois and our customers have benefited from mutual assistance several times in the recent years. We understand the importance of restoring power in a safe and efficient manner. Preparing and staging workers in a timely fashion is a key component for a successful major restoration effort.

The safety of our co-workers remains the top priority. It will take days for Ameren Illinois employees to safely drive line trucks and other necessary equipment to Vermont. Co-workers will be strategically staged so as not to be in harm's way, but yet be close enough to respond as necessary. Visit Illinois Outage.com to stay up-to-date about Ameren Illinois' mutual assistance to Hurricane Irene

For our service territory, somewhat cooler temps are forecasted for much of the state. However, sudden storms may cause issues. Take action. Prepare now for that next storm.

Be Safe. 

Call 1.800.755.5000 to report gas leak or downed wires.